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Our standard delivery time-frame is currently 5 working days and our express delivery is 2-3 working days. We have recently also been able to re-introduce Next Day delivery, for orders placed before 4pm (2pm for Personalised Orders) Monday - Friday. Orders placed after this time will be processed the next working day.
Our couriers are endeavouring to deliver all orders within the promised time-scales but orders may take a little longer than usual during this time.
We wouldn’t be the business we are today without the support of our customers and dedication of the Party Pieces team and, during these uncertain times, the health and safety of our employees and their families is our number one priority.
Your delivery will take up to 5 days (we do not deliver on Sundays or Bank Holidays).
Order by 4pm for delivery within 2-3 working days (excluding Weekends and Bank Holidays).
Orders placed after this time on Friday or over the weekend will be processed the next available working day.
Order by 4pm today (2pm for Personalised Banners) for Next Day delivery. Excludes Personalised Cakes.
Orders placed after this time on Friday or over the weekend will be processed the next working day.
Your order will arrive with you by 7pm the following day, excluding Sundays and Bank Holidays.
Orders placed by 2pm on a Friday will be delivered on a Saturday
Orders placed after 2pm on a Friday will be processed the next working day.
Your delivery will take an estimated time of 3-5 days.
If you live locally and wish to collect your order from our premises in Berkshire, please call our Customer Service team on 01635 201844 to arrange. We have measures in place to ensure you can collect your order safely.
Your delivery will take an estimated time of 3-7 days from dispatch (Please note that due to Covid-19 we cannot guarantee that your order will arrive within the time frame specified above).
Countries we deliver to:
Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco & Netherlands, Greece, Italy, Portugal, Spain, Austria, Bulgaria, Czech Republic, Finland, Gibraltar, Hungary, Liechtenstein, Lithuania, Moldova, Norway, Poland, San Marino, Sweden & Switzerland.
Your delivery will take an estimated time of 5-10 days from dispatch. (Please note that due to Covid-19 we cannot guarantee that your order will arrive within the time frame specified above).
Occasionally for larger orders, the weight can add extra delivery charges. We'll let you know of any additional charges before sending the item out.
Unfortunately we are only able to dispatch orders to the countries listed above. If your country is not listed you will need to arrange a suitable courier. Please contact us if you require more information.
Orders delivered to destinations outside the EEC are not subject to UK VAT and the item prices displayed on the website are reduced accordingly.
Orders containing helium gas can not be sent to overseas addresses or to non-mainland UK destinations. If you are trying to checkout and no delivery options are visible and you are not based in the UK, please remove helium from your basket.
The cut off time for ordering Personalised items on a Next Day, Express or Saturday delivery service is 2pm. Orders placed after 2pm on a Friday or over the weekend will be dispatched on the Monday of the following week (unless a Bank Holiday). Next Day Delivery is currently unavailable for Personalised Cakes.
We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the goods you purchase, please return them within 14 days and we will refund you. Please return item(s) in a resalable condition to the following address:
Childs Court Farm
*Please note that personalised items can only be returned if the goods are faulty