Shipping policy
Delivery Overview
We’d like to reassure all customers that we are open for business and orders are being dispatched within promised time-frames. We wouldn’t be the business we are today without the support of our customers and dedication of the Party Pieces team and, during these uncertain times, the health and safety of our employees and their families is our number one priority. We have our own warehouse and in-house team of superstars and we have put into place measures to ensure everyone is safe at work.
UK Delivery Options & Prices
Next Day - £8.95 (order before 3pm, 2pm for Personalised orders, Monday to Friday. Orders placed after the cut off time on a Friday will be dispatched on the next working day)
Standard - £3.95 (Free for orders over £37. Delivery time, 3-5 working days)
Personalised Balloons & Cake Orders
Monday - Friday £6.95 (delivery date chosen on the product page)
Please note, if your order contains a personalised item along with party goods, you will be charged for separate deliveries due to being dispatched in multiple parcels.
Please click here for more information on delivery for parcels outside of the UK mainland.
Multi-Shipping
If you would like to send part of your order to a different address, we now offer multi-shipping, ideal if you're sending one of our products as a gift! If you are sending your order to two or more addresses, delivery will be charged per shipment. Full details can be found here.
VAT
Orders delivered to destinations outside the EEC are not subject to UK VAT and the item prices displayed on the website are reduced accordingly.
Delivery of Helium Canisters
Orders containing helium gas can not be sent to overseas addresses or to non-mainland UK destinations. If you are trying to checkout and no delivery options are visible and you are not based in the UK, please remove helium from your basket.
Last Updated 01/08/2023
